Trouble Logging Into Your Account

If you are having trouble logging into your account, start by checking that your email and password are entered correctly. Make sure Caps Lock is off, and that there are no extra spaces before or after your email. If you forgot your password, click the Forgot Password link on the login page to reset it — you will receive a password reset email within a few minutes. If you are not receiving the reset email, check your spam or junk folder. Also make sure you are checking the correct email inbox — the one associated with your account. Still having issues? Its possible your account is temporarily locked after too many failed login attempts. If so, wait a few minutes and try again. If you are using social login (like Google or Apple), ensure you're using the correct provider. For any other login problems — such as email not recognized, trouble with two-factor authentication, or suspected unauthorized access — please contact our support team for further help.